LCO Knowledge Training Test

Congratulations! If you are viewing this page, you have completed your
Live Chat Training and it is time to test your knowledge.

LCO Knowledge Test - Please complete all questions.

* Indicates required field

Name *

First

Last

Email *

Position *

What is the first thing you do when you accept a chat? *

What do you do if you get a chat who is talking about suicide? *

How many chats are allowed to be missed, per agent? *

If you miss 2 chats, what will be the consequence? *

Which Miscarriage Matters program is a requirement to include in EVERY chat? *

How much does it cost to join Miscarriage Matters, Inc? *

If you don't know an answer, where do you go to get help from your LCO Team? *

What is ONE thing that you never want to say on chat, if you don't have the answer to their question? *

How would you respond on chat to this question? "I am 17. I think I had a miscarriage. How can I tell if that's what is happening? I don't want anyone to find out." *

Did you feel that the training provided gave you a good overall understanding of what the LCO Agent role is about? *

Yes No

Is there anything, about this training, that you would like to see more of or is there anything you would like to change? *

Yes No

If you answered "yes", please explain. *

Submit

Test your knowledge
Live chat agent

Congratulations! If you are viewing this page, you have completed your
Live Chat Training and it is time to test your knowledge.

LCO Knowledge Test - Please complete all questions.

After you hit "submit", your answers will be reviewed and you will be contacted by your manager for the next step in the training process!

Test your knowledgeLive chat agent

Congratulations! If you are viewing this page, you have completed your ​Live Chat Training and it is time to test your knowledge.

LCO Knowledge Test - Please complete all questions.

After you hit "submit", your answers will be reviewed and you will be contacted by your manager for the next step in the training process!

Test your knowledge
Live chat agent

Congratulations! If you are viewing this page, you have completed your
Live Chat Training and it is time to test your knowledge.